Holiday Inn Baltimore BWI Airport, an IHG Hotel
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The staff was great. They provide free coffee and tea in the lobby all day and night. The location is perfect. Alot of business travelers frequent this hotel. It is nice and quiet
Lee
mai 2025
Tanya was so wonderful in the breakfast areas! All the employees were friendly and professional! The bed was so comfy. The breakfast was the best I've ever seen. Freshly scrambled eggs, freshly cut fruit, thick bacon, fresh oatmeal, bananas, non-fat greek yogurt in addtion to berry greek yogurt, potatoes, coffee and tea 24/7, cereal, fresh juices served by Tanya. Decor needs to be updated-but I would rather have great food and bed and a great room price then to pay more and compromise everything else. And free shuttle to the airport! Roomy bathroom also!
Cynthia
janvier 2025
Staff was great, great location, shuttle service availability was great amenity, on-site food was reasonably priced and good variety
Sheri
septembre 2024
The restaurant in the hotel is excellent! I had the meatloaf, mashed potatoes, and mixed vegetables. It was great! The bartender/ waiter was very cool. Very attentive, friendly, and helpful. I don't recall his name, but he was with the evening closing staff. Kudos to him. And the chef was amazing. 👏🏾
Montgomery
juillet 2024
We had MAJOR PROBLEMS once we arrived to the hotel. They did not have my name. We ask them if they could call you to verify through your organization but they didn't know your organization. They did not have a Johnny O. Addison in their system. It took approximately 2 hours to resolve the problem. They found my last two names "O ADDISON" IN THEIR SYSTEM.THAT TOOK ABOUT 2 HOURS TO RESOLVE THIS.
Johnny
juillet 2024
Pleasant greeting from staff. Quick efficient processing to get to our room. Availability of food from in house restaurant. Shrimp tacos and cold slaw hit the spot!
Lowell
janvier 2024
We ate dinner in the dining room. I had salmon, rice pilaf and asparagus. I asked that the asparagus be done crisp tender, and it was perfect. My whole meal was delicious. My husband had a cobb salad with chicken, and it was delicious. Service was really good. We would definitely eat there again if we stay there. Otherwise, the employees at the front desk were super friendly and helpful. The room was nice. The bed was comfy. The bathroom was clean. We liked that there are dispensers with lotions, body and hand wash and shampoo. Nice perk. The morning shuttle to the airport was right on time with a very friendly driver.
Christina
septembre 2023
Staff was very friendly Vyera and Paige at front desk was great, greeted us with smile and had great customer service and help us get to post office by calling cab for us. They we very friendly and a credit to your business. Tyrell the chef boy can he cook, the food was the best i tasted in any of your hoiday inn express in all my years of travels plus the Chris the host was an added gem to the resturant, great customer service and very polite, greeted the customers and made us feel welcome. I really enyed my stay and will be recommending to all my cruise friends.
Michelle
septembre 2023
Rooms were clean and ready, we were exhausted getting off an international flight. Cathy at the front desk took care of us and got us room keys quickly and we were on our way to crash for the night. Bed was very comfortable and the room was large.
Jerry
juillet 2024
Food at dinner was good. Location convenient to where I needed to go. Personnel was friendly.
Betsy
septembre 2024
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